As the Manager of Information Technology at AccumTech, you will be the strategic leader and champion for all IT needs of the business. You will work alongside and lead a team that supports our physical/virtual/cloud infrastructure, domain management, DevOps, and end user related IT operations. You will work directly with internal teams to identify and document their technology needs and requirements, implement required systems and changes, and manage related audits and reviews. As needed, you will also source and manage external vendor and service provider contracts. In addition, you will work closely with our development teams to support the entire lifecycle of our SaaS offerings, including creation, implementation, testing, performance, and security. 

The ideal candidate will be experienced in creating and implementing bulletproof IT policies and systems and knowledgeable of current tools, technologies, and best practices. They will have a strong technical background while also demonstrating strong leadership capabilities, excellent communication skills. They will also have a love of taking on new challenges and working closely with teammates to solve complicated problems in an agile environment to help the company meet its objectives and growth expectations. 

Some of the key tools and technologies that the IT department supports at AccumTech include Fortinet/SonicWall network devices, Microsoft SQL Server, Microsoft Service Fabric, RabbitMQ, IBM MQ, Elastic Stack, internal/external website/API hosting, Microsoft Azure, Docker, and Kubernetes. 

Responsibilities 

• Oversee all technology operations (e.g. physical/virtual/cloud infrastructure, network security, database management, DevOps) 
• Devise and establish IT policies and systems to support the implementation of strategies set by upper management 
• Analyze the business requirements of all departments to determine their technology needs 
• Prepare and oversee an annual budget monitoring the costs of needed equipment, software, renewals, and ongoing services 
• Identify needs for new systems, equipment, licenses, and other requirements determined by the business 
• Lead and mentor assigned personnel 
• Assist in building relationships with vendors and service providers 
• Develop an operations strategy that meets the needs of software development teams designing key software features 
• Create system guidelines and manuals for the organization 
• Quickly and clearly share your knowledge and direction with your team 

Requirements 

• Bachelor’s degree in IT/related field and 7 years of experience; or equivalent combination of skills and experience 
• Proven experience as IT Manager or similar role 
• Experience in analysis, implementation and evaluation of IT systems and their specifications 
• Up-to-date knowledge of latest IT tools, technologies, and best practices 
• Experience in controlling information technology budget 
• Problem-solving and critical-thinking skills 
• Excellent organizational and leadership skills 
• Outstanding communication skills and the ability to explain highly technical concepts in simple terms 
• Ability to lead and teach others 
• Desire to work in a fast-paced environment and take on direct responsibility with a growing company 

ABOUT ACCUMTECH 

AccumTech is a small, but growing, software service company that has annually been voted one of Crain’s Detroit Business Coolest Places to Work by our employees since 2019. Joining AccumTech will give you an opportunity to take on challenging projects in a fast-paced agile environment, take responsibility for the growth of your team, and play a key role in the success and growth of the company. 

AccumTech was founded in 2014 by experts in data management, pharmacy benefits, healthcare consulting and federal health regulations to assist key stakeholders in the integration of claims data between different consumers. We are based in Ann Arbor, Michigan and offer a competitive benefits package that includes health benefits, a competitive salary, paid time off, a 401K with employer match, and flexible scheduling. 

AccumTech does not provide Visa sponsorship.